Shipping policy
At Basileon Woodo, we aim to provide fast, reliable, and smooth delivery across Pakistan.
1. Order Processing
- Orders placed before 2:00 PM are processed on the same day
- Orders placed after 2:00 PM are processed on the next working day
- All orders are dispatched after call confirmation to ensure accuracy
2. Delivery Time
- Estimated delivery time is 3–4 working days after order confirmation
- Delivery time may vary depending on your location and courier service
3. Shipping Charges
- Standard shipping fee is Rs. 250
- Free Shipping on Online Payments (Prepaid Orders)
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) all over Pakistan.
Please ensure:
- Your phone number is active
- You are available to receive the parcel
- You have the full payment ready at the time of delivery
5. Order Confirmation & Tracking
After placing your order, you will receive:
- Order confirmation via SMS or email
- A confirmation call before dispatch
- Shipping confirmation with tracking details once dispatched
6. Delivery Delays
Delivery may be delayed due to:
- Public holidays
- Weather conditions
- Remote area delivery limitations
- Courier service issues
We appreciate your patience in such situations.
7. Incorrect Address or Contact Details
If your address or phone number is incomplete or incorrect:
- Your order may be delayed
- Our team will contact you for correction before dispatch
8. Important Notes
- Delivery times are estimates, not guaranteed
- We are not responsible for delays caused by courier companies or factors beyond our control
9. Contact Us
For any shipping-related questions, contact us:
📧 Email: basileonwoodo@gmail.com
📞 Phone: +923097597136
Thank you for shopping with Basileon Woodo!